Warranty
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How do you handle damaged items?
We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation. We will work with the supplier on your behalf to get your item fixed as soon a... -
How long do I have to add an extended warranty?
You have 30 days from the time of purchase to add in an extended warranty. Depending on the manufacturer, the general warranty policy is: 1 year of in-home parts, labor and structural service 2 years of parts and structural service (you don't need to transport your chair anywhere for this, but y... -
Who do I contact if something goes wrong with my chair? If you have an issue with your chair, you will need to contact the original manufacturer to address your issue. All of our manufacturers offer a full year of in-home service on their chairs. You can contact us for contact numbers for each ...