We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 48 hours. Many of our items will leave the warehouse the same day that they were purchased (if your purchase is within working hours before noon). We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com