Shipping / Delivery Methods

  • Do you ship to Canada?

    We work with a couple of suppliers that have operations in Canada.  Human Touch and uKnead definitely are able to ship to Canada locations. The Titan family of brands (Apex, Osaki, Kiwami and Titan) ship to Canada, but have several extra charges lopped on from the States making it a challenge.  ...
  • Is free shipping applicable to Hawaii, Alaska and overseas?

    Unfortunately, we aren't able to offer free shipping outside of the continental US.  That being said, we have great relationships with our freight carriers and will extend that savings onto you.  Please contact us for a shipping quote -- we will do our best to accommodate your needs.
  • What is Curbside delivery?

    Wish Rock Relaxation offers free curbside delivery. What this means is that our Less Than Truckload Freight carrier will deliver your chair to either the front door or garage. They typically do not leave it on the curb falling into the street. We will use a truck with a liftgate to deliver and...
  • What is White Glove delivery?

    With White Glove Delivery, your chair is brought into the desired location within your home (even up and down stairs) and completely assembled. We charge an extra $250 for this service. The technicians and white glove delivery company will not leave until the chair is assembled and operating pr...
  • When will my item ship?

    We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 48 hours.  Many of our items will leave the warehouse the same day that they were purchased (if your purchase is within working hours before noon).  We will send you tracking information within 24 hour...