This is an important factor and one that is very easy to assess. A massage chair warranty is a key indicator of the overall quality of the chair and the company behind it. Generally, the longer the warranty, the better the chair.
The best warranty in the massage chair industry currently is 5-years (without having to purchase the “extended warranty” package), however the industry standard is a 3 year warranty which is what most companies provide.
Synca Wellness provides a standard 5-year warranty in-home bumper to bumper warranty on their flagship JP1100 4D massage chair which happens to have a defect rate of <.5%. They also provide an industry-leading 3 year bumper to bumer warranty on their Synca Kagra massage chiar.
DreamWave warranties their new M.8 premium massage chairs with a standard 3 year in home parts/labor/service warranty.
Fujimedic comes with a standard 3-year in-home warranty on their Kumo chair.
Human Touch warranties their flagship Super Novo and Novo XT2 with a 3-year in-home parts/labor/service warranty.
Luraco provides a 3-year standard bumper to bumper in-home warranty on their flagship i7 Plus and Legend Plus Massage Chairs.
Panasonic also has the same 3-year in-home warranty.